Sunday, 23 December 2012

Marbella Hotels 5 Star - Corporate Flight Attendant Training Program Review


And about Alteon itself and to share my findings with the aviation community via this website, their facility, i was invited to participate in the class to get a better idea about the training. California, launched a program in November 2003 for corporate flight attendants at their facility in Long Beach, a Boeing Company, lLC, alteon Training. Corporate flight attendants have a new choice when selecting a company for their cabin safety and service training.

This is good news for flight attendants who are confused or even mislead by some of the programs operating around the U.S. Alteon's program may soon become the benchmark by which all training companies will be judged, indeed. But they proved to me that all training companies should be doing the same thing: operating with the FAA's blessings under FAR Part 142, alteon not only allayed my original misgivings. My first thoughts about Alteon was that is was just a run-of-the-mill training agency, in an industry peppered with training companies of varying sizes and capabilities.

Each of which was for one Boeing product or another, i was brought to a room housing individual flight simulators, on the ground floor of Alteon's facility. While being trained students could look at the pull down screen or at their computer monitor to view the PowerPoint presentations], we toured the facility where I was able to see their fully equipped training rooms sporting individual computer work stations complemented by the overhead media slideshow housing [indeed, that morning. Monday meeting with Alteon executives Jim Garner and Hal Collison. Picked up my rental car and went to my room to prepare for my 7 a.m, i arrived in Long Beach from JFK on a Sunday evening.

" The other portions of the course are outsourced to the very best experts in their field with years of experience and access to the latest course content and training materials. "We focus on what we are experts at and do best, for Alteon declared, flight Training, director, hal Collison, when I inquired as to why Alteon outsourced portions of their five-day program. And AED training on Friday, cPR, san Diego CPR was selected to provide the in-flight medical. The middle three days was all Alteon-run training. The Corporate School of Etiquette was chosen by Alteon to provide the service side of the training the first day. Kathy Cummins was introduced as our service instructor for the first day's class, after brief introductions. The remaining five students arrived and I settled down with them in a training room to begin the class. By 8 a.m.

Students previewed a dispatcher's checklist and discussed preparing for a six leg international trip using an actual trip sheet to decide what food service was needed and where. And arranging for catering and supplies; flight and passenger data; aircraft, show times and reporting times; crewmember assignments; covered material included the steps behind the scheduling and releasing of an aircraft for flight. Kathy's session began with a discussion on dispatching a trip.

" When we boarded the aircraft I was pleasantly surprised to see that we had full access to the galley and cabin whereby we were able to actually heat the food as well as keep the aircraft cool for the "passengers. We took the order outside to the waiting Global Express which was graciously provided to us for the day by Monarch Charters, after a discussion about refrigeration. The class toured Signature's FBO where we located the catering order placed earlier with Air Gourmet. Students boarded a company van and headed south to John Wayne Airport in Orange County for the executive service training portion of the program. It was all hands on training for most of the rest of the day, after two hours of classroom teaching.

The class was over and the service training portion of the program was behind us. By 6 p.m. Somehow we managed to squeeze in what seemed like two days of training into one day. By mid-afternoon with our in-flight service portion of the training behind us we returned to Long Beach for additional classroom training covering contracts and flight attendant business preparation material. And aircraft cleaning procedures, before and after landing; in-flight procedures; meal and wine service; take-off; passenger arrival; kathy gave the students a trip scenario to work with and we went through all the pre-departure procedures including.

But possessed commercial experience only, something that was not lost on those in the class who were new to corporate aviation, pattie's experience in the corporate and commercial arenas was helpful as she skillfully translated the language and procedural differences between the two arenas. Purser and instructor with United Airlines, drawing on her experience as a contract corporate flight attendant as well as a commercial flight attendant, pattie was one of the chief creators of Alteon's new program, as a backgrounder. Hazmat and more; security; crewmember duties and procedures; pattie Adams took over the class on Tuesday and for the next three days was tasked with guiding the class through the applicable FARs.

A standard value added feature for those attending this training program, dick also gave the students a thrilling SIM ride. Particularly what happens in the cockpit, palermo Gabriel discussed the mechanics of flight and Dick Bloomberg covered the aircraft systems. Guest speakers from within the company were brought in to discuss some of the highly technical aspects of flying, because training was done at Alteon's Long Beach facility.

Which is what Pattie encouraged students to do; this Jeppesen size manual could easily be taken on trips, particularly useful to the class was the separate binder that we were given for Emergency Checklists. The 717 Business Express, and Falcons were covered as well as for the BBJ and Boeing's newest corporate entry, bombardiers/Global Express/ Challengers, slides and pictures of the various configurations found on the Gulfstreams. Emergency exits and equipment, aircraft doors, later, the third day of training covered turbulence and decompression and was followed by hands on practice of oxygen units and.

The day was capped off with a trip to the local hotel's outdoor pool for ditching procedures and exercises. Immediately after lunch the class boarded the cabin trainer and spent several hours role playing. Donned personal breathing equipment (PBE) and practiced fire fighting procedures, we filed outside, after a classroom discussion on how fires start. We were not disappointed, we were all eager to leave the classroom for hands on activity; by Thursday.

Each of us knew that we were becoming part of Alteon history by participating in their inaugural class. But rather we were faced with the realization that as a class we would no longer be together, not that the course material was going to be a major challenge. The fifth and final day was the hardest to face.

And pounding the chests of the mannequins, looked for signs of breathing, we did as the doctors and paramedics do and started checking airways, so. Is geared toward lay people while the American Heart Association program was what the medical community utilized, while very good, we learned that the Red Cross program. Having previously completed Red Cross training I was curious to learn what the differences were between Red Cross procedures and the American Heart Association training that Pam was instructing us in. Particularly CPR and defibrillator procedures, was brought in on Friday to go over the in-flight medical aspect of training, of San Diego CPR, pam Hammond.

The class ended with a quiz and the distribution of completion cards on behalf of the American Heart Association. Monitor and performing defibrillation; in the afternoon it was all AED training as we practiced hooking up the Heartstream®.

Each student left equipped with the confidence needed to carry out their duties as corporate flight attendants. More than once I heard a hearty "thank you" from a student to John as each one was grateful for the high level of training they had just completed. Came to the classroom to thank and congratulate the students, long Beach Training Center, general Manager, vP of the Americas and Chris Johnson-Pasqua, alteon executives led by John Alexander, at the end of the day.

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